Although the Mac version has seen many improvements over the years, there are still some things that are pretty different from the Windows version and therefor a little more cumbersome to the end user. One of these things is handling Vendor Credits. Here are some instructions:
One of the things you want to keep in mind is that entering and setting credits in QuickBooks is a 2 step process. Just like Entering and paying bills. The first thing you want to do when you receive a credit is to open the Enter Bills window and click the Credit bullet button. Fill in your vendor’s name as well as the date of the credit, any reference number and the amount of the credit. Down at the bottom, you need to choose the account that the credit should be applied to. (Keep in mind that the credit should always be posted to the same account that the original bill was posted to.) Now that you have that entered, click ok to save the credit.
At this point, although you have entered the credit, it still has not been applied to any open bills. The next step is to go to the Pay Bills screen and set the credit. In the Pay Bills window, you will see both the bill and the credit sitting there. (The credit will be a negative.) Place a check mark next to both the bill and the credit. If you don’t want to use the full amount of the credit, enter in the amount you do want to use in the “Amount Paid” column. Down at the bottom, you will see the total amount whicH should be the amount of the bill, less the amount of the credit. Once you are satisfied with the total, click ok. This will now set the credit against the bill and you are done.